Refund and Satisfaction Policies
Our refund policy is designed to provide transparency and peace of mind. Below, you’ll find the details for our standard products, including delivery and installation.
Standard Products (Including Delivery and Installation)
You have 3 calendar days from signing your order agreement to request a full refund of your deposit if it’s not the perfect fit. After that, deposits become non-refundable because we begin processing your order, scheduling production, and committing resources to fulfill it.
To request a refund:
Contact us by phone at 1-800-488-6903 or email us within 3 calendar days of signing your order agreement. Please include your order details for quick verification.
We’ll process your refund within 1 business day and issue it to your original payment method.
You’ll receive an email confirmation as soon as your refund has been processed.
100% Deposit Refund Guarantee
If your order is not delivered within 2 weeks after the end of the estimated delivery window, you may cancel your order for a 100% refund of your deposit—no questions asked.
Questions or Concerns?
If you have any questions or concerns about your order, please contact our team first. We respond to most requests within 1 business day, often the same business day, and we’ll do everything we reasonably can to address your concerns and make things right.